Hi Mara,

Thanks for explaining the proration. Finance approved it this morning: our purchase order for 12 more seats is attached, along with the list of people joining so you can check their addresses.

The new Customer Success team starts on October 13, and we'd like them to sign in through Okta on day one. Can SCIM place them straight in the Support workspace, or does someone on our side have to invite them first?

One more thing: could the new seats go on the same invoice as the October renewal rather than a separate one? It makes approval much simpler for our AP team.

Thanks,

Isaac